MIS is proud to partner with Criton to bring an exciting touchless guest engagement platform to our hospitality clients. 

The Perfect Digital Guest Engagement Platform

Criton is a guest engagement platform which simplifies digital transformation in hotels, helping operators save money, stay engaged with guests and drive more revenue. With Criton, you can develop your own hotel app to:

• Ditch your compendium and give everything guests needs on their own phone
• Offer a contactless way for guests to interact with you
• Save money and boost guest engagement
• Drive direct, repeat bookings and save on OTA commission
• Increase revenue and upsell services and facilities
• Deliver an exceptional guest experience.

Enhance the guest experience

With your concierge app, your guests will have everything they need at their fingertips pre, during and post-stay. Using your hotel app, guests can view your amenities, dining options, photo galleries, social media, room services available, prices and everything you wish to include. Your mobile app provides the most convenient way to inform your guests. 

If you have more than one property, your guests can view all your branch hotels and browse photos and amenities. 

You can interact with your guest even before they arrive at your hotel with location-based push notifications. They can request transfer options, extra bedding items or upgrade their room.

Offer contactless check-in and guest self-service options

Give guests the power to choose how they want to engage with you. By integrating your PMS and digital door lock system, you can remove any friction at arrival, avoid queues at reception and offer your guests contactless mobile check-in and digital door key.

Ensure your guests have the best possible stay by offering them an app that includes your hotel services, restaurant and spa reservations, in-room dining ordering, interactive chat with hotel staff, special offers and much more. This will help you increase your hotel revenue and earn more from every booking.

Increase direct, repeat bookings

After a wonderful stay, your guests can check-out easily and end their stay with fantastic memories. Through the app, you can request their feedback and ask them to leave a review on Google or TripAdvisor. 

Re-engage with your guests even when they have left your hotel with special offers. Increase direct bookings by linking your app to your booking engine and reduce OTA commission. 

Your app can also include an innovative loyalty program designed to increase repeat business and convert more guests into loyal customers.

Award-winning technology for the hospitality industry

• Mobile Startup of the Year at the 2019 Scottish Tech Awards
• Featured in Skift’s Top Travel Startups in 2019
• TechWorld’s Small Business Innovation Award in 2019
• Best Technology Provider at the 2018 Travolution Awards
• Industry Breakthrough and Innovation Award at the 2018 ASAP Awards
• Julie Grieve, Founder & CEO, won the prestigious HOSPACE 2017 Best Entrepreneur Award.